Everything you need to collect, analyze, and act on feedback

Controlled Access & Governance

Security and governance are foundational — not add-ons.

• Admin-only account creation
• Role-based access (admin and user)
• Optional two-factor authentication (2FA) with backup codes
• Audit logs and activity monitoring
• Plan-based limits and quotas
• Configurable retention and deletion rules
• Admin approval for integrations (API keys and webhooks)

Qualipeak is built for organizations that cannot afford uncontrolled data access.

Security & Infrastructure

Qualipeak is built on a modern, secure stack: React, TypeScript, PostgreSQL. Security measures include:

• TLS encryption in transit
• Encrypted storage where applicable
• Role-based authorization
• Two-factor authentication
• Controlled API access

Your data remains in your environment under your defined policies.

Global & Multilingual: English, Spanish, Portuguese, Arabic (RTL supported), French. Forms can be created in any language.

Powerful Form Creation

Build forms that match your exact workflow.

• Visual Drag-and-Drop Builder: Text, email, number, textarea; dropdown, checkbox, radio; date, phone, URL; file upload; NPS and rating fields; Yes/No and custom inputs; layout sections and column control; templates and cloning; branding customization (logo, colors, completion messages)
• Simple Text Form Builder: For power users — create full forms using structured text syntax with live preview and validation. Switch to the visual builder anytime.
• Flexible Publishing: Public form links; secure embedded forms (iframe); optional embed statistics; one-submission-per-user control; cooldown rules; voucher or unique code generation; alert triggers (e.g. low rating → notification)

Collect exactly what you need — without compromise.

Centralized Submissions & Data Management

All responses live in one structured environment.

• Filter by form, date range, or field values
• Advanced filtering with logical conditions
• Table view and chart view
• CSV export with column mapping
• CSV import for backfill or migration
• File storage tied to your configuration
• Retention management

From raw submissions to clean datasets — without exporting to five different systems.

Dashboards & Advanced Reporting

Turn data into decision-ready insight.

• Dashboard Builder: Bar charts, pie charts, line charts, tables, value cards, multi-field charts; resize and arrange widgets in a flexible grid layout.
• Global Dashboard Filters: Apply date, form, or search filters across all widgets.
• Advanced Per-Widget Logic: AND/OR groups; equals, not equals, contains, greater than, less than, is empty, “in” operators. Build conditions like “Rating > 3 AND Status = Completed” or “Source = Email OR Source = Web”.
• Cross-Form Reports: Pull data from multiple forms; field-level filters and date ranges; export as CSV or schedule delivery by email (daily, weekly, monthly).

Executives see results. Teams see details. Everyone works from the same source.

Integrations & API

Connect Qualipeak to your ecosystem.

• API keys with configurable scopes
• Rate limits per plan
• Submission-based webhooks
• Admin approval workflow for integrations
• Public data export and deletion endpoints (for GDPR)
• SMTP configuration for transactional email

Integrate safely — without losing governance.

GDPR & Privacy Compliance

Privacy is built into the workflow.

• Optional consent checkbox per form
• Configurable consent text
• Privacy Policy URL linking
• Public data export by email request
• Public data deletion by email request
• Configurable retention policies

Stay compliant while maintaining operational simplicity.

Support & Administration

In-App Support System: User-submitted support tickets; admin response management; status and priority control; in-app and optional email notifications.

Administrative Tools: User management (create, edit, deactivate); plan and quota management; usage monitoring; system health monitoring; activity logs; SMTP configuration; FAQ management.

Everything needed to operate the platform at scale.